At VSphere Interiors, we’re dedicated to ensuring your experience with us is both smooth and satisfying. Let’s break down our refund policy, specifically concerning site visits. Before we set foot on your property for a site visit, we collect charges as part of our standard process.
If you find yourself needing to cancel the site visit, a simple heads-up at least 1 day before the scheduled date is all we ask. Meeting this 1-day notice requirement allows us to promptly process a full refund for the site visit charges. However, once we’ve conducted the site visit, refunds won’t be issued. This approach is designed to maintain fairness, considering the personalized service and effort invested in on-site assessments.
Should you need to cancel, reach out to us at [email protected] or through our other communication channels. We’re here to help. And in those uncommon situations where unexpected issues crop up, we’re open to reviewing refund requests on an individual basis.
For any questions or concerns, feel free to connect directly with Swati at [email protected]. Your understanding of our policy is invaluable, as it allows us to maintain the quality of our services and ensures a positive experience with VSphere Interiors.